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Top 10 Most Frequently Ask Questions 1. Q: How can I view the status of my order? A: Go to the Customer Service, Account Information page. This page lists all your orders. Click the date of the order whose status you wish to view. 2. Q: What if you don't have the item, can you order it? A: Yes, If that particular item or similar is available from the company. 3. Q: Can you take orders by phone? A: Yes, we can. Our hours are Monday-Saturday 10am-7pm Central Standard Time. 4. Q: If I need help purchasing an item or items online can you help me? A: Yes, we are more than happy to help our customers. Our hours are Monday-Saturday 10am-7pm Central Standard Time 5. Q: Can I pick this certain item locally? A: Yes, if the item is available. Please call us for availability. The price will be in store price. Our hours are Monday-Saturday 10am-7pm Central Standard Time Crown Scrubs & Med Supply 2376 S Dairy Ashford Rd Houston, TX 77077 281-293-8633 6. Q: Do you deliver locally? A: Yes we do within 10 miles radius from the address above. Please call for pricing. 7. Q: Do you give out discounts on shipping for multiple purchases? A: Yes, we do. 8. Q: Do you ship internationally? A: Yes, we do. 9. Q: Do you exchange items? A: Yes, we do within 7 days of the purchase. The purchaser will need to pay shipping 2 ways to and from. It must be new,unused, and in a sellable condition. We are not responsible for lost or damaged items in transit.A 20% restocking fee may apply. If that item is shipped from the manufacturer, then you will need to follow the rules of the manufacturer. 10. Q: Do you accept returns? A: Yes, we do within 7 days of the purchase. The purchaser will need to pay shipping 2 ways to and from.It must be new,unused, and in a sellable condition. We are not responsible for lost or damaged items in transit. A 30% restocking fee may apply. If that item is shipped from the manufacturer, then you will need to follow the rules of the manufacturer. |
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