Store Policies

Payment and Pricing Information

Checks and money orders are payable to:

Crown Scrubs & Med Supply

2376 S Dairy Ashford St

Houston, TX 77077

Prices are subject to change without notice.

Store Policy is subject to change without notice.

Crown Medical Equipment.com buys directly from the leading reputable manufacturers of the medical equipment and supplies company such as Invacare, Medline, Mabis, Duromed Industries, LifeSource, FLA Orthopedics, EZ-Access and Jobst. Allowing us to pass the saving to the consumer.

Shipped to your door. Our promise is simple: Offer high profile consumable products at costs design to save more than 30% off other comparable quality, compare our products to other sellers and see for your self, the only difference is the money you will save! Thank you for your continue confidence in Crown Medical Equipment.com. 

Shipping Policy

We usually ship via USPS, sometimes UPS or FedEx. Our standard delivery usually takes 3-5 business days. Our expedited service usually takes 2-4 business days. Our overnight usually takes the very next business days that includes 3-5 business day handling time.

International Shipping

We ship worldwide.

Delivery Time

Order processing begins when cleared payment is received. We electronically process orders throughout the day to give you the fastest service possible. All orders usually ship within the next business day. Many orders are shipped directly from our manufacturers warehouse. Through some orders are shipped via a freight company and take any where between 2-9 business days to reach the customer.

We don't have any control on transit time, those are provided by the carrier, exclude weekends and holidays and may vary with package origin and destination particularly during peak periods. Sometimes some manufacturers don't share our sense of urgency when shipping is concerned.

In the event that your order can not go out in the above mention time you will be contacted immediately with the reason for delay. What we can promise is that we will follow your order until you receive it.

It is someone's job in our office everyday to follow up open orders, until they are received and to keep you informed as to the status. In the event that we can not reach you to make a delivery we will make reattempts to deliver, at which time we will return the order and charge you a 30% restocking fee.

Warranty

All items carry a warranty (if applicable) by the product manufacturer.

Sales Tax

Sales Tax must be added to orders shipped with in the state of Texas.

Return and Exchange Policy

We currently do not accept any returns.

We do accept exchanges within 7 days after the purchase. It has to be brand new in a resellable condition with the tags intact. The exchange has to be the same amount of purchase or more. You will need to pay shipping both ways to and from even if you purchased it with free shipping. We are not responsible for lost or damage product while in transit.

Cancellation

We work hard to see that our products ship quickly. If you cancel your order after it has been already shipped, we will charge you a 30% restocking fee plus you will need to pay shipping the item back to us .

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